Resolved incident
Some Merchants are experiencing issues accessing Storefronts and Shopify Admins
Shopify · Critical · Started
- Duration
- 41m
- Severity
- Critical
- Status
- Resolved
Summary
Critical · Resolved
This incident has been resolved.
Event timeline
How this incident unfolded, from the official status page.
Investigating
Shopify
We are aware and investigating the issue. There are also issues with accessing our Help Center, please stay tuned here for updates.
Investigating
Shopify
We are continuing to investigate this issue.
Investigating
Shopify
Storefronts and Checkouts are beginning to recover as well as our access to Support. We are continuing to work on resolving the issue.
Investigating
Shopify
We are continuing to investigate this issue.
Identified
Shopify
Storefronts and Checkouts are beginning to recover as well as our access to Support. We are continuing to work on resolving the issue.
Identified
Shopify
Checkouts, Storefronts, and our Help Center is fully recovered. We are continuing to work on the issues impacting Shopify Admins.
Monitoring
Shopify
A fix has been implemented and the issues impacting Shopify Admins should now also be resolved. Checkouts, Storefronts and access to Support continues to be operational.
Resolved
Shopify
This incident has been resolved.