Customers page not loading correctly for some stores

Resolved

Minor impact

Started

Lasted 37m

View official incident ↗

Updates

  1. Resolved

    This incident has been resolved.

  2. Monitoring

    A fix has been implemented and we are monitoring the results.

  3. Identified

    The issue has been identified and a fix is being implemented.

  4. Investigating

    We are currently investigating this issue.

  5. Identified

    Some merchants are currently unable to access Customers pages in their Shopify Admin. We are investigating and will keep you updated.