Checkout completion delayed for some stores

Event timeline

How this incident unfolded, from the official status page.

1. Investigating

   over 6 years ago

   Shopify

   We are experiencing an interruption in service preventing payments from being processed for some stores. Online store checkouts will remain in our queue and buyers will be notified once payments are complete. Checkouts from other sales channels, including Point of Sale (POS), may be unavailable during this time. We are investigating and will keep you updated.

2. Monitoring

   over 6 years ago

   Shopify

   A fix has been implemented and we are monitoring the results.

3. Resolved

   over 6 years ago

   Shopify

   This incident has been resolved.