Resolved incident

Some stores unable to purchase DHL Express shipping labels.

Shopify · Major · Started

Duration
2h 3m
Severity
Major
Status
Resolved

Summary

Major · Resolved

This incident has been resolved.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Monitoring

    Shopify

    Some stores are temporarily unable to purchase DHL Express shipping labels from the fulfillment page in the Shopify admin. Shipping options are working normally for customers at checkout--only the purchase of shipping labels from within the admin is affected. We’re working on a solution and will keep you updated.

  2. Resolved

    Shopify

    This incident has been resolved.