Some stores unable to purchase DHL Express shipping labels.

Resolved

Major impact

Started

Lasted 2h 3m

View official incident ↗

Updates

  1. Resolved

    This incident has been resolved.

  2. Monitoring

    Some stores are temporarily unable to purchase DHL Express shipping labels from the fulfillment page in the Shopify admin. Shipping options are working normally for customers at checkout--only the purchase of shipping labels from within the admin is affected. We’re working on a solution and will keep you updated.