Resolved incident

Delivery Issue Brazil - SurfTelecom

Sinch · Minor · Started

Duration
12h 5m
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

This incident has been resolved. Incident Start Time: 2026-10-23 01:24 UTC Incident End Time: 2026-10-23 13:36 UTC

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    Sinch

    We are currently observing delivery issues in Brazil - SurfTelecom. Incident Start Time: 2026-10-23 01:24 UTC Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts We will update as soon as we have more information. If you have any questions, please contact support@sinch.com.

  2. Investigating

    Sinch

    We are continuing to investigate this issue.

  3. Investigating

    Sinch

    We are continuing to investigate this issue.

  4. Monitoring

    Sinch

    A fix has been implemented and we are monitoring the results.

  5. Resolved

    Sinch

    This incident has been resolved. Incident Start Time: 2026-10-23 01:24 UTC Incident End Time: 2026-10-23 13:36 UTC