Resolved incident

Delivery Issue Guatemala - Tigo

Sinch · Minor · Started

Duration
3h 13m
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

This incident has been resolved. Incident Start Time: 2026-09-30 20:59 UTC Incident End Time: 2026-09-30 23:31 UTC

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Resolved

    Sinch

    This incident has been resolved. Incident Start Time: 2026-09-30 20:59 UTC Incident End Time: 2026-09-30 23:31 UTC

  2. Monitoring

    Sinch

    A fix has been implemented and we are monitoring the results.

  3. Investigating

    Sinch

    We are currently observing delivery issues in Guatemala - Tigo Incident Start Time: 2026-09-30 20:59 UTC Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts We will update as soon as we have more information. If you have any questions, please contact support@sinch.com.