Resolved incident

Customer Support - Ticketing System

Sinch · Minor · Started

Duration
55m
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

This incident has been resolved. Incident Start Time : 2026-09-25 14:46 UTC Incident End Time : 2026-09-25 16:03 UTC

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Resolved

    Sinch

    This incident has been resolved. Incident Start Time : 2026-09-25 14:46 UTC Incident End Time : 2026-09-25 16:03 UTC

  2. Investigating

    Sinch

    We are currently experiencing an issue with our ticketing system related to the following emails: support@sinch.com Impact: Customers may experience delayed responses from support. Incident Start Time : 2026-09-25 14:46 UTC As an alternative in the meantime, please raise all tickets via our ticketing portal at support.sinch.com.