Delivery Issue Guatemala - Tigo

Event timeline

How this incident unfolded, from the official status page.

1. Resolved

   about 1 month ago

   Sinch

   This incident has been resolved. Incident Start Time: 2026-09-29 23:27 UTC Incident Start Time: 2026-09-30 09:01 UTC

2. Monitoring

   about 1 month ago

   Sinch

   A fix has been implemented and we are monitoring the results.

3. Investigating

   about 1 month ago

   Sinch

   We are continuing to investigate this issue.

4. Investigating

   about 1 month ago

   Sinch

   We are continuing to investigate this issue.

5. Investigating

   about 1 month ago

   Sinch

   We are currently observing delivery issues in Guatemala - Tigo Incident Start Time: 2026-09-29 23:27 UTC Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts We will update as soon as we have more information. If you have any questions, please contact support@sinch.com.