Resolved incident

Calling Degradation - PSTN

Sinch · None · Started

Duration
< 1m
Severity
None
Status
Resolved

Summary

None · Resolved

We want to inform you that we experienced a performance degradation impacting our Calling service. Incident Start Time: 2026-10-02 05:51 UTC Incident End Time: 2026-10-02 09:05 UTC Impact: Customers may have experienced failed attempts when making PSTN outbound calls. We sincerely apologize for any inconvenience this may have caused and appreciate your understanding while we worked to resolve the issue. For further information or assistance, please contact us at support@sinch.com.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Resolved

    Sinch

    We want to inform you that we experienced a performance degradation impacting our Calling service. Incident Start Time: 2026-10-02 05:51 UTC Incident End Time: 2026-10-02 09:05 UTC Impact: Customers may have experienced failed attempts when making PSTN outbound calls. We sincerely apologize for any inconvenience this may have caused and appreciate your understanding while we worked to resolve the issue. For further information or assistance, please contact us at support@sinch.com.