Delivery Issue Brazil - Claro

Event timeline

How this incident unfolded, from the official status page.

1. Resolved

   about 1 month ago

   Sinch

   This incident has been resolved. Incident Start Time: 2026-09-25 03:27 UTC Incident End Time: 2026-09-25 06:13 UTC

2. Identified

   about 1 month ago

   Sinch

   The carrier has confirmed a degradation on their end, and they are currently working on resolving the issue. As soon as we have any updates, they will be shared accordingly.

3. Investigating

   about 1 month ago

   Sinch

   We are currently observing delivery issues in Brazil - Claro Incident Start Time: 2026-09-25 03:27 UTC Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts We will update as soon as we have more information. If you have any questions, please contact support@sinch.com.