Resolved incident

Service Degredation - Lookup API

Sinch · Minor · Started

Duration
10m
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

This incident has been resolved. Incident Start Time: 2026-10-26 00:30 UTC Incident End Time: 2026-10-26 01:59 UTC

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    Sinch

    Dear Client, We want to inform you that we are currently experiencing a service degradation affecting our Lookup APIs in the US Region. Incident Start Time: 2026-10-26 00:30 UTC Impact: Clients may experience delayed messages and lookup responses or intermittent API errors. We sincerely apologize for the inconvenience and appreciate your patience while we resolve this matter. For further information or assistance, please contact us at support@sinch.com.

  2. Resolved

    Sinch

    This incident has been resolved. Incident Start Time: 2026-10-26 00:30 UTC Incident End Time: 2026-10-26 01:59 UTC