Jira Integration Degraded

Event timeline

How this incident unfolded, from the official status page.

1. Investigating

   5 months ago

   Snyk

   We're currently investigating an issue affecting the <a href="https://docs.snyk.io/integrations/jira-and-slack-integrations/jira-integration">Jira integration</a>. Users will be unable to manage Jira integrations, view associated Jira tickets on Snyk issues, or create new Jira tickets through the platform. The <a href="https://docs.snyk.io/integrations/jira-and-slack-integrations/snyk-security-in-jira-cloud-integration">Snyk Security In Jira Cloud integration</a> is unaffected. The Snyk Incident Response has been invoked.

2. Identified

   5 months ago

   Snyk

   Snyk engineers have identified the root cause of the Jira integration issue and are actively developing a fix.

3. Monitoring

   5 months ago

   Snyk

   A fix has been deployed to production, and we are monitoring the impacted Jira integration workflows to confirm the issue is fully resolved.

4. Resolved

   5 months ago

   Snyk

   We are no longer observing any impact affecting Jira integration workflows. The Snyk Incident Response has been stood down.