Past incident

PR Check Invalid Credential Error

Snyk · Minor · Started

Duration
Unavailable
Severity
Minor
Status
No longer listed as active

Summary

Minor · No longer listed as active

Snyk engineers have deployed a fix across all environments, and all services have returned to normal operation. We will continue monitoring system stability to ensure the issue is fully resolved.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    Snyk

    Snyk engineers are investigating reports of "Invalid Credential" errors affecting Snyk Code PR checks across all environments. Our incident response team has been activated, and we are working to resolve the issue as quickly as possible.

  2. Investigating

    Snyk

    Our engineering team is continuing to investigate the incident. In addition to blocked PR checks, customers may experience delays with recurring tests, and other features utilizing the Workspaces Service may be affected. Current impact appears to be isolated to GitHub and GitHub Enterprise workspaces. We will provide further updates as the investigation progresses.

  3. Identified

    Snyk

    Our engineering team has identified the root cause of the incident and is preparing a fix. We do not yet have an estimated time for deployment, but we will share updates as soon as they become available.

  4. Monitoring

    Snyk

    Snyk engineers have deployed a fix across all environments, and all services have returned to normal operation. We will continue monitoring system stability to ensure the issue is fully resolved.