Snyk Container Degradation in SNYK-US-01

Resolved

Major impact

Started

Lasted 81h 51m

View official incident ↗

Updates

  1. Resolved

    Services have recovered, and Snyk Container is operating normally in <a href="https://app.snyk.io/">SNYK-US-01</a>. Services have remained stable throughout our monitoring period. The Snyk Incident Response has been stood down.

  2. Identified

    We have had to reverse the mitigation applied earlier to protect other services in the SNYK-US-01 environment. As a result, customers may again experience intermittent errors when importing projects. Retrying the operation may succeed. Our engineers are continuing work to restore full service, and we will keep you updated with our progress.

  3. Monitoring

    Our Engineers have taken steps to mitigate the impact, and we are seeing service improve for Snyk Container within our <a href="https://app.snyk.io/">SNYK-US-01</a> environment. Customers may still experience the occasional error when importing projects. Retrying the operation may succeed. We will continue to monitor throughout the weekend and will post an update on Monday, 26th October.

  4. Identified

    Our engineers are continuing work to restore full service to Snyk Container within our <a href="https://app.snyk.io/">SNYK-US-01</a> environment. Customers may continue to experience intermittent errors when importing projects. Retrying the operation may succeed. We will keep you updated with our progress.

  5. Identified

    Snyk Engineers identified a degradation that affected Snyk Container in SNYK-US-01 Multi-Tenant environment. Customers may experience intermittent errors when executing imports. Our engineers are aware, and recovery efforts are underway.