Active incident
Snyk Container Degradation in SNYK-US-01
Snyk · Major · Started
- Duration
- Ongoing
- Severity
- Major
- Status
- Identified
Summary
Major · Identified
We have had to reverse the mitigation applied earlier to protect other services in the SNYK-US-01 environment. As a result, customers may again experience intermittent errors when importing projects. Retrying the operation may succeed. Our engineers are continuing work to restore full service, and we will keep you updated with our progress.
Event timeline
How this incident unfolded, from the official status page.
Identified
Snyk
Snyk Engineers identified a degradation that affected Snyk Container in SNYK-US-01 Multi-Tenant environment. Customers may experience intermittent errors when executing imports. Our engineers are aware, and recovery efforts are underway.
Identified
Snyk
Our engineers are continuing work to restore full service to Snyk Container within our <a href="https://app.snyk.io/">SNYK-US-01</a> environment. Customers may continue to experience intermittent errors when importing projects. Retrying the operation may succeed. We will keep you updated with our progress.
Monitoring
Snyk
Our Engineers have taken steps to mitigate the impact, and we are seeing service improve for Snyk Container within our <a href="https://app.snyk.io/">SNYK-US-01</a> environment. Customers may still experience the occasional error when importing projects. Retrying the operation may succeed. We will continue to monitor throughout the weekend and will post an update on Monday, 26th October.
Identified
Snyk
We have had to reverse the mitigation applied earlier to protect other services in the SNYK-US-01 environment. As a result, customers may again experience intermittent errors when importing projects. Retrying the operation may succeed. Our engineers are continuing work to restore full service, and we will keep you updated with our progress.