Resolved incident
Outbound message delivery is delayed/slow for some SparkPost customers (US hosted only)
SparkPost · Minor · Started
- Duration
- 1h 1m
- Severity
- Minor
- Status
- Resolved
Summary
Minor · Resolved
We have seen fully recovery from this delay event. A postmortem will be posted shortly detailing the root cause and steps we have taken to prevent a reoccurrence.
Event timeline
How this incident unfolded, from the official status page.
Investigating
SparkPost
We are investigating an increase in delivery latency for some outbound messages. (NOTE: This does not impact our customers hosted in the EU.)
Identified
SparkPost
The issue has been identified and a fix is being implemented.
Monitoring
SparkPost
A fix has been implemented and we are monitoring the results.
Monitoring
SparkPost
The MTA1 cluster is beginning to stabilize and we are seeing active recovery. We will continue to monitor and provide updates as the cluster fully recovers.
Monitoring
SparkPost
We continue to see significant recovery on the delayed messages. Continuing to monitor and will post the next status after full recovery.
Resolved
SparkPost
We have seen fully recovery from this delay event. A postmortem will be posted shortly detailing the root cause and steps we have taken to prevent a reoccurrence.