Data Process is delayed for Sparkpost US - EU

Resolved

Minor impact

Started

Lasted 3h 8m

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Updates

  1. Resolved

    This incident has been resolved.

  2. Identified

    We are continuing to work on a fix for this issue.

  3. Identified

    We have been able to catch up all data from the 5th and are working on the 6th now.

  4. Identified

    The issue has been identified and a fix is being implemented.

  5. Investigating

    Our data processing services are running behind; some customers may see a delay of data available via the: - SparkPost App (webUI): Signals Reports - Events API - Metrics API Message injection and outbound message delivery are not impacted - all messages are flowing as expected.