Outbound message delivery is delayed/slow for some SparkPost customers (US hosted only)

Event timeline

How this incident unfolded, from the official status page.

1. Investigating

   8 months ago

   SparkPost

   We are investigating an increase in delivery latency for some outbound messages. (NOTE: This does not impact our customers hosted in the EU.)

2. Identified

   8 months ago

   SparkPost

   The issue has been identified and a fix is being implemented.

3. Identified

   8 months ago

   SparkPost

   We have begun to see improvements to outbound mail delivery delays. We anticipate full recovery in the next 30 minutes.

4. Monitoring

   8 months ago

   SparkPost

   We continue to see strong recovery of the mail queues and message delivery. We expect all remaining delayed messages to be delivered in the next 5 minutes.

5. Monitoring

   8 months ago

   SparkPost

   We have seen recovery. We will continue monitoring for the next 60 minutes to ensure message queues stay stable.

6. Resolved

   8 months ago

   SparkPost

   This incident has been resolved.