Resolved incident

SMTP message delivery is delayed/slow for some SparkPost customers (US hosted only)

SparkPost · Minor · Started

Duration
1h 35m
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

This incident impacted a limited batch of messages injected via SMTP API. We have quarantined the impacted the node and working on delivering the messages and isolating the root cause. The SMTP API is full operational

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    SparkPost

    We are investigating an increase in delivery latency for some outbound messages. (NOTE: This does not impact our customers hosted in the EU.)

  2. Identified

    SparkPost

    The issue has been identified and a fix is being implemented.

  3. Resolved

    SparkPost

    This incident impacted a limited batch of messages injected via SMTP API. We have quarantined the impacted the node and working on delivering the messages and isolating the root cause. The SMTP API is full operational