Resolved incident
Microsoft Mail Delivery Delays and Temporary Rejections
SparkPost · Minor · Started
- Duration
- 23h 43m
- Severity
- Minor
- Status
- Resolved
Summary
Minor · Resolved
Microsoft has confirmed that they made additional changes the night of Thursday, Feb 26th that should have remediated most IP rate limiting and rejection issues. If you are still seeing impacts, please reach out via your normal support channels and our team can investigate and escalate with Microsoft.
Event timeline
How this incident unfolded, from the official status page.
Monitoring
SparkPost
We are currently seeing elevated temporary rejection rates for email delivered to Outlook.com, Hotmail, and other Microsoft-hosted addresses. Microsoft has acknowledged the issue and is actively investigating. This is a industry-wide issue and not isolated to any specific account. We will continue to monitor and update this page as we receive more information. Next update: When Microsoft posts a resolution or Bird observes delivery rates normalizing
Resolved
SparkPost
Microsoft has confirmed that they made additional changes the night of Thursday, Feb 26th that should have remediated most IP rate limiting and rejection issues. If you are still seeing impacts, please reach out via your normal support channels and our team can investigate and escalate with Microsoft.