Resolved incident

Webhook delays for some SparkPost customers (US hosted only)

SparkPost · Minor · Started

Duration
2h 27m
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

This issue has been resolved. We apologize for any inconvenience it may have cause.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    SparkPost

    Our webhook data delivery services are running behind and some customers may see a delay in data streamed to their webhook endpoints. Message injection and outbound message delivery is not impacted - all messages are flowing as expected. Note: This issue does not impact our SparkPost customers hosted in the EU.

  2. Identified

    SparkPost

    The issue has been identified and a fix is being implemented.

  3. Monitoring

    SparkPost

    A fix has been implemented and we are monitoring the results.

  4. Resolved

    SparkPost

    This issue has been resolved. We apologize for any inconvenience it may have cause.