Webhook delays for some SparkPost customers (US hosted only)

Resolved

Minor impact

Started

Lasted 2h 27m

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Updates

  1. Resolved

    This issue has been resolved. We apologize for any inconvenience it may have cause.

  2. Monitoring

    A fix has been implemented and we are monitoring the results.

  3. Identified

    The issue has been identified and a fix is being implemented.

  4. Investigating

    Our webhook data delivery services are running behind and some customers may see a delay in data streamed to their webhook endpoints. Message injection and outbound message delivery is not impacted - all messages are flowing as expected. Note: This issue does not impact our SparkPost customers hosted in the EU.