Resolved incident

Data processing delays for SparkPost customers - US and EU regions

SparkPost · Minor · Started

Duration
3h 7m
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

The incident has been resolved.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    SparkPost

    Our data processing services are running behind; some customers may see a delay of data available via the: - SparkPost App (webUI): Signals Reports - Events API - Metrics API Message injection and outbound message delivery are not impacted - all messages are flowing as expected.

  2. Identified

    SparkPost

    The issue has been identified and a fix is being implemented.

  3. Identified

    SparkPost

    Metrics API is fully caught up. We are continuing work to restore full data availability in the UI.

  4. Resolved

    SparkPost

    The incident has been resolved.