Data processing delays for SparkPost customers - US and EU regions

Resolved

Minor impact

Started

Lasted 3h 7m

View official incident ↗

Updates

  1. Resolved

    The incident has been resolved.

  2. Identified

    Metrics API is fully caught up. We are continuing work to restore full data availability in the UI.

  3. Identified

    The issue has been identified and a fix is being implemented.

  4. Investigating

    Our data processing services are running behind; some customers may see a delay of data available via the: - SparkPost App (webUI): Signals Reports - Events API - Metrics API Message injection and outbound message delivery are not impacted - all messages are flowing as expected.