Past incident

Outbound message delivery is delayed/slow for some SparkPost customers (US hosted only)

SparkPost · Minor · Started

Duration
Unavailable
Severity
Minor
Status
No longer listed as active

Summary

Minor · No longer listed as active

A fix was implemented and we are seeing sustained delivery recovery.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    SparkPost

    We are investigating an increase in delivery latency for some outbound messages. (NOTE: This does not impact our customers hosted in the EU.)

  2. Identified

    SparkPost

    The issue has been identified and a fix is being implemented.

  3. Monitoring

    SparkPost

    A fix has been implemented and we are monitoring the results.

  4. Identified

    SparkPost

    We are continuing to work on a fix for this issue.

  5. Monitoring

    SparkPost

    A fix was implemented and we are seeing sustained delivery recovery.