Resolved incident

Mail delivery delays

SparkPost · Minor · Started

Duration
31m
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

This issue has been resolved. Since our changes went in, we've seen no further delivery delays, including through peak sending periods. Email is being delivered normally. We apologize for the disruption and thank you for your patience.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    SparkPost

    Some email deliveries are being delayed. The delays come and go, and queued messages are being delivered once each one clears. Our team is investigating the cause and working on a fix. We'll post an update here as soon as we know more. We apologize for the disruption.

  2. Monitoring

    SparkPost

    We've made changes to address the intermittent delivery delays. Since then, email has been delivered without delay, including during peak sending periods that previously caused the slowdowns. We're watching closely to confirm the issue is fully resolved and will post an update here. Thank you for your patience.

  3. Resolved

    SparkPost

    This issue has been resolved. Since our changes went in, we've seen no further delivery delays, including through peak sending periods. Email is being delivered normally. We apologize for the disruption and thank you for your patience.