Longer than expected delays

Resolved

Minor impact

Started

Lasted 2h

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Updates

  1. Resolved

    This incident has been resolved.

  2. Monitoring

    A fix has been implemented and we are monitoring the results.

  3. Identified

    The issue has been identified and the fix has been deployed.

  4. Investigating

    Messages that have failed initial delivery and are in a delayed state are taking longer than expected to resend. Only messages injected via SMTP and in a delayed state are effected.