Elevated 5xx Suppression List API error rates and latency for some SparkPost customers (US hosted only)

Resolved

Minor impact

Started

Lasted 1h 7m

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Updates

  1. Resolved

    This incident has been resolved.

  2. Monitoring

    A fix has been implemented and we are monitoring the results.

  3. Identified

    We are experiencing an elevated level of errors and latency on the Suppression List API for some SparkPost customers. Please retry any 5xx error. Note: This issue does not impact SparkPost customers hosted in the EU.