Slow processing of jobs in Batch SaaS US1 endpoint

Event timeline

How this incident unfolded, from the official status page.

1. Investigating

   9 months ago

   Speechmatics

   We have identified a problem which is affecting the processing time of jobs in our Batch SaaS US1 endpoint. For faster processing times, please use the Batch SaaS US2 endpoint. This issue is currently being investigated.

2. Identified

   9 months ago

   Speechmatics

   The root cause has been identified as an issue with our third-party cloud provider. We expect a mitigation to be in place by 00:00 UTC.

3. Monitoring

   9 months ago

   Speechmatics

   A fix has been implemented by our third-party cloud provider and we are monitoring the results.

4. Resolved

   9 months ago

   Speechmatics

   This incident has been resolved.