Resolved incident

RT SaaS USA - SSL connection errors

Speechmatics · Major · Started

Duration
2h 4m
Severity
Major
Status
Resolved

Summary

Major · Resolved

This incident has been resolved.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Identified

    Speechmatics

    We have identified an issue affecting a subset of customers attempting to open RT sessions, resulting in secure connection (SSL/TLS) errors. Our team is actively working on a fix and we will provide a further update as soon as it is deployed.

  2. Identified

    Speechmatics

    We are currently rolling out a fix and expected to complete in less than 30 minutes.

  3. Monitoring

    Speechmatics

    A fix has been implemented and we are monitoring the results.

  4. Resolved

    Speechmatics

    This incident has been resolved.