Resolved incident
Batch SaaS EU1/US1 - Partial Outage
Speechmatics · Minor · Started
- Duration
- 1h 30m
- Severity
- Minor
- Status
- Resolved
Summary
Minor · Resolved
We identified that a subset of jobs submitted to our Batch SaaS EU1/US1 endpoints between 15:22 and 15:54 BST were not accepted and resulted in 5XX errors. The issue was traced to a misconfiguration in one of our services, which has since been corrected, and normal performance has been restored. We apologise for the inconvenience caused.
Event timeline
How this incident unfolded, from the official status page.
Resolved
Speechmatics
We identified that a subset of jobs submitted to our Batch SaaS EU1/US1 endpoints between 15:22 and 15:54 BST were not accepted and resulted in 5XX errors. The issue was traced to a misconfiguration in one of our services, which has since been corrected, and normal performance has been restored. We apologise for the inconvenience caused.