Resolved incident
Investigating - Degraded performance
Speechmatics · Minor · Started
- Duration
- 5h 13m
- Severity
- Minor
- Status
- Resolved
Summary
Minor · Resolved
After monitoring this incident, we can confirm it has now been resolved. We apologise for any inconvenience caused. If you are still facing issues with the service, please reach out to our support team here https://support.speechmatics.com.
Event timeline
How this incident unfolded, from the official status page.
Investigating
Speechmatics
We’re currently experiencing degraded performance in our RT EU region. Customers may see capacity errors. Our team is currently working to restore normal performance levels. We apologise for any inconvenience.
Identified
Speechmatics
The root cause has been identified and we are working on a solution.
Monitoring
Speechmatics
A fix has been implemented and we are monitoring the results.
Resolved
Speechmatics
After monitoring this incident, we can confirm it has now been resolved. We apologise for any inconvenience caused. If you are still facing issues with the service, please reach out to our support team here https://support.speechmatics.com.