Investigating - Degraded performance

Event timeline

How this incident unfolded, from the official status page.

1. Investigating

   6 months ago

   Speechmatics

   We’re currently experiencing degraded performance in our US2 region. Customers may see degrading experience. We recommend using US1 endpoint until the issue is resolved. Our team is currently working to restore normal performance levels. We apologise for any inconvenience.

2. Identified

   6 months ago

   Speechmatics

   The root cause has been identified and we are working on a solution.

3. Identified

   6 months ago

   Speechmatics

   We are continuing to work on a fix for this issue.

4. Monitoring

   6 months ago

   Speechmatics

   A fix has been implemented and we are monitoring the results.

5. Resolved

   6 months ago

   Speechmatics

   This incident has been resolved.