Resolved incident

RT Cloud US - Elevated connect time

Speechmatics · Minor · Started

Duration
4h 17m
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

This incident has been resolved.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Resolved

    Speechmatics

    This incident has been resolved.

  2. Monitoring

    Speechmatics

    We are continuing to monitor for any further issues.

  3. Monitoring

    Speechmatics

    The performance issues in RT Cloud US has now been mitigated. The service has now been restored to normal operational status. We will continue to monitor the situation for any changes.

  4. Identified

    Speechmatics

    We’re currently experiencing degraded performance in our USA region. Customers may see elevated connect time to our service due to increased traffic in USA. We have applied a mitigation and restored service to normal level. We will continue to monitor the situation for any changes. We apologise for any inconvenience.