Resolved incident
Batch SaaS USA - Degraded performance
Speechmatics · Minor · Started
- Duration
- 17h 52m
- Severity
- Minor
- Status
- Resolved
Summary
Minor · Resolved
We've continued to monitor this incident and can confirm it has now been resolved. We apologise for any inconvenience caused. If you are still facing issues with the service, please reach out to our support team here https://support.speechmatics.com/hc/en-gb.
Event timeline
How this incident unfolded, from the official status page.
Resolved
Speechmatics
We've continued to monitor this incident and can confirm it has now been resolved. We apologise for any inconvenience caused. If you are still facing issues with the service, please reach out to our support team here https://support.speechmatics.com/hc/en-gb.
Monitoring
Speechmatics
The performance issues in processing jobs has now been mitigated. The service has now been restored to normal operational status. We will continue to monitor the situation for any changes.
Identified
Speechmatics
The root cause has been identified and our engineering teams are working on a solution.
Investigating
Speechmatics
We have identified an issue with our Batch SaaS USA where some users may experience slower processing of jobs. The issue has been identified and we are working on the resolution