Resolved incident

RT Cloud US - Degraded performance

Speechmatics · Minor · Started

Duration
1h 27m
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

This incident has been resolved.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Resolved

    Speechmatics

    This incident has been resolved.

  2. Monitoring

    Speechmatics

    The performance issues in RT SaaS USA has now been mitigated. The service has now been restored to normal operational status. We will continue to monitor the situation for any changes.

  3. Investigating

    Speechmatics

    We are continuing to investigate this issue.

  4. Investigating

    Speechmatics

    We’re currently experiencing degraded performance in our RT SaaS USA region. Customers may see delays when attempting to connect a new session. Our team is currently working to restore normal performance levels. We apologise for any inconvenience.