Resolved incident

Batch SaaS US1 - API call slowness and failures

Speechmatics · Minor · Started

Duration
2h 49m
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

This incident has been resolved.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Resolved

    Speechmatics

    This incident has been resolved.

  2. Monitoring

    Speechmatics

    We have implemented mitigation measures, and the service has recovered. US1 Batch SaaS is currently operational.

  3. Investigating

    Speechmatics

    We’re currently experiencing an degraded performance in our Batch SaaS US1 region. Customers may see API call failures and delays. Our team is currently working to restore availability and normal performance levels. We recommend using Batch SaaS US2 region until US1 is fully operational. We apologise for any inconvenience.