RT Cloud US - Elevated connect time

Event timeline

How this incident unfolded, from the official status page.

1. Resolved

   over 1 year ago

   Speechmatics

   This incident has been resolved.

2. Monitoring

   over 1 year ago

   Speechmatics

   We are continuing to monitor for any further issues.

3. Monitoring

   over 1 year ago

   Speechmatics

   We are continuing to monitor for any further issues.

4. Monitoring

   over 1 year ago

   Speechmatics

   We are continuing to monitor for any further issues.

5. Monitoring

   over 1 year ago

   Speechmatics

   We are experiencing degraded performance in our USA region. Between 01:00 GMT to 06:00 GMT a subset of requests from customers may have seen elevated connect time to our service due to network issues in USA cloud region. We have applied a mitigation and restored service to normal level. We will continue to monitor the situation for any changes. We apologise for any inconvenience.