Unable to create new sites and purchase or modify non-website subscriptions

Resolved

Critical impact

Started

Lasted 1h 31m

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Updates

  1. Resolved

    This incident has been resolved.

  2. Monitoring

    A fix has been implemented and we are monitoring the results.

  3. Identified

    The issue has been identified and a fix has been implemented.

  4. Investigating

    This might include: - Not being able to create a new website using template store / blank template. - Not being able to register a new domain name. - Not being able to purchase or modify subscriptions.