Login verification emails delayed

Resolved

Minor impact

Started

Lasted 3h 24m

View official incident ↗

Updates

  1. Resolved

    This incident has been resolved.

  2. Monitoring

    We are still monitoring the situation.

  3. Identified

    We are still monitoring the situation. -Log in verification emails are being delayed -Email Campaigns are being delayed -System related emails are being delayed

  4. Identified

    This is affecting the deliverability of all emails being delayed. We are still monitoring the situation.

  5. Identified

    The issue has been identified and is external to Squarespace. We are actively monitoring the situation and will provide updates as more information becomes available. **Email Campaigns are also experiencing a delay in deliverability.

  6. Investigating

    We are continuing to investigate this issue.

  7. Investigating

    We are continuing to investigate this issue.

  8. Investigating

    We are continuing to investigate the issue.

  9. Investigating

    We're investigating issues with login verification emails and password reset emails being delayed.