Resolved incident

All US-West Requests Failing

Statsig · Critical · Started

Duration
25m
Severity
Critical
Status
Resolved

Summary

Critical · Resolved

Resolved.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Resolved

    Statsig

    Resolved.

  2. Investigating

    Statsig

    Starting at 5:10PM PST, a networking change was made which caused an outage of all endpoints going to our US-West region to route to the incorrect backend causing exceptions, such as filter abort/RBAC denied. The team has addressed the networking change, and the US-West region should be fully recovered as of 5:35PM. Only configuration APIs for SDK initialization, background syncing, and console API was impacted. All other APIs are confirmed healthy during this incident. Mitigated: 10/22/2025 5:40 PM PST