Elevated API Errors on us-east

Event timeline

How this incident unfolded, from the official status page.

1. Resolved

   almost 5 years ago

   Stream

   The incident has been resolved. A post-mortem will follow.

2. Monitoring

   almost 5 years ago

   Stream

   The issue of this morning propagated to an additional component of our infrastructure intended to dispatch messages to the end users via websocket protocol. Our team tried to mitigate the issue and the problem seems to be resolved now. We are still monitoring the situation closely.

3. Monitoring

   almost 5 years ago

   Stream

   A fix has been implemented and we are monitoring the results.

4. Identified

   almost 5 years ago

   Stream

   The issue has been identified and a fix is being implemented. A temporary remediation has been put in place to mitigate the ongoing issue.

5. Investigating

   almost 5 years ago

   Stream

   We're experiencing an elevated level of API errors and are currently looking into the issue. This issue affects one shard only in our us-east region.