Resolved incident

Realtime Redis Failover

Stream · None · Started

Duration
< 1m
Severity
None
Status
Resolved

Summary

None · Resolved

Our distributed realtime cluster uses Redis (on Elasticache) for state management. A failover of the Elasticache cluster caused realtime to be unavailable for 7 minutes. This issue has been resolved and we're investigating why the failover took 7 minutes. This impacted customers using Stream's websocket, SQS or Webhook firehose systems.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Resolved

    Stream

    Our distributed realtime cluster uses Redis (on Elasticache) for state management. A failover of the Elasticache cluster caused realtime to be unavailable for 7 minutes. This issue has been resolved and we're investigating why the failover took 7 minutes. This impacted customers using Stream's websocket, SQS or Webhook firehose systems.