Resolved incident

Data retrieval issue in US-East

Stream · Minor · Started

Duration
4h 9m
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

The incident has been resolved.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    Stream

    We are aware of an issue affecting data retrieval for a subset of Chat customers located in the US-East region. Affected customers may see errors or empty results when retrieving messages from channels. Our engineering team is investigating.

  2. Identified

    Stream

    The issue has been identified, and our engineering team is working to restore the data to its original state.

  3. Resolved

    Stream

    The incident has been resolved.