Elevated Bancontact errors

Resolved

Minor impact

Started

Lasted 44m

View official incident ↗

Updates

  1. Resolved

    Between 09:48 - 11:02 UTC there was a disruption with the Bancontact payment method causing increased error rates for Bancontact transactions. The issue was external to Stripe and is now resolved.

  2. Investigating

    We're currently investigating a Severe Service disruption of the Bancontact payment method that began at 09:48 UTC. This issue is external to Stripe and is causing increased error rates for transactions processed through the Bancontact payment method. We are actively monitoring the situation and will provide updates as more information becomes available.