Elevated declines on Mastercard

Resolved

None impact

Started

Lasted 2h 18m

View official incident ↗

Updates

  1. Resolved

    From 16:50 to 18:27 UTC on October 15, 2026, Mastercard payment processing experienced elevated error rates and response times, resulting in increased authorization declines. Failures were highly concentrated in wallet and tokenized transactions. The issue is resolved.

  2. Monitoring

    As of 18:27 UTC, elevated Mastercard authorization errors have recovered. We're continuing to validate that this issue is fully resolved.

  3. Identified

    We're currently investigating elevated error rates and response times affecting MasterCard payment processing.