Resolved incident

Elevated declines on Mastercard

Stripe · None · Started

Duration
1h 32m
Severity
None
Status
Resolved

Summary

None · Resolved

Between 04:01 and 05:42 UTC, we saw elevated error rates and response times with Mastercard payments. This is now resolved. Our engineering teams will continue to monitor.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    Stripe

    We're currently investigating elevated error rates and response times with Mastercard payments. We'll post an update soon.

  2. Identified

    Stripe

    We're currently seeing elevated error rates and response times with Mastercard payments. We have confirmed the outage is external to the Stripe infrastructure.

  3. Monitoring

    Stripe

    As of 05:42 UTC, elevated error rates and response times with Mastercard payments have began to recover. Stripe teams will continue to monitor until fully resolved.

  4. Resolved

    Stripe

    Between 04:01 and 05:42 UTC, we saw elevated error rates and response times with Mastercard payments. This is now resolved. Our engineering teams will continue to monitor.