Elevated declines on Mastercard

Resolved

None impact

Started

Lasted 1h 32m

View official incident ↗

Updates

  1. Resolved

    Between 04:01 and 05:42 UTC, we saw elevated error rates and response times with Mastercard payments. This is now resolved. Our engineering teams will continue to monitor.

  2. Monitoring

    As of 05:42 UTC, elevated error rates and response times with Mastercard payments have began to recover. Stripe teams will continue to monitor until fully resolved.

  3. Identified

    We're currently seeing elevated error rates and response times with Mastercard payments. We have confirmed the outage is external to the Stripe infrastructure.

  4. Investigating

    We're currently investigating elevated error rates and response times with Mastercard payments. We'll post an update soon.