Canadian payouts delay

Resolved

None impact

Started

Lasted 22h 23m

View official incident ↗

Updates

  1. Resolved

    We have confirmed with our banking partner that the issue has been resolved. All impacted Canadian payouts scheduled for April 14th have successfully posted on the same day. Thank you for your patience.

  2. Monitoring

    As of 22:00 UTC, we have identified the root cause with our banking partner and expect affected payouts to land by the end of the day. We will continue to monitor closely and post further updates as needed.

  3. Investigating

    Due to a processing issue with our banking partner, some Canadian Payouts processed on April 14, 2026 are experiencing a delay of a few hours. We are actively working with our banking partner to resolve this issue to ensure all affected payouts land today.