Elevated iDeal errors

Resolved

Minor impact

Started

Lasted 15m

View official incident ↗

Updates

  1. Resolved

    Between 14:25 - 14:45 UTC there was a disruption with the iDEAL payment method causing increased error rates for iDEAL transactions. The issue was external to Stripe and is now resolved.

  2. Investigating

    We're currently observing elevated errors on the iDEAL payment method that began at 14:25 UTC. This issue is external to Stripe. We are actively monitoring the situation and will provide updates as more information becomes available.