Resolved incident

Elevated card declines for some users in Mexico

Stripe · None · Started

Duration
2h 24m
Severity
None
Status
Resolved

Summary

None · Resolved

Between 04:16 – 07:06 UTC, we saw elevated declines with some card transactions in Mexico due to an issuing bank being temporarily unavailable. This is now resolved.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    Stripe

    As of 04:16 UTC, some card transactions in Mexico are experiencing elevated declines due to an issuing bank being temporarily unavailable. We're closely monitoring the issue and will post an update once we have observed recovery.

  2. Resolved

    Stripe

    Between 04:16 – 07:06 UTC, we saw elevated declines with some card transactions in Mexico due to an issuing bank being temporarily unavailable. This is now resolved.