SMS delivery issues in the US

Event timeline

How this incident unfolded, from the official status page.

1. Investigating

   6 months ago

   Stripe

   We're currently experiencing SMS delivery issues in the US, affecting 2-Factor authentication for dashboard users as well as the OTP code for Link and Express users. We'll post an update as soon as we have it.

2. Identified

   6 months ago

   Stripe

   Since 01:35 UTC, we’ve been experiencing US SMS delivery issues affecting 2FA and OTP codes for Dashboard, Link, Issuing, and Express users. Non-SMS 2FA methods (security keys, authenticator apps) still work. We’re actively monitoring and will update when resolved.

3. Resolved

   6 months ago

   Stripe

   From 01:35 - 05:20 UTC, we saw elevated errors with SMS delivery in the US. This is now resolved.