Elevated declines on Cartes Bancaires

Resolved

None impact

Started

Lasted 9h 8m

View official incident ↗

Updates

  1. Resolved

    Between 07:23 UTC on June 4th and 13:51 UTC on June 5th, we saw elevated error rates and response times with some Cartes Bancaires payments. This is now resolved.

  2. Identified

    We are continuing to see elevated error rates and response times with some Cartes Bancaires payments due to an issuer-side degradation starting 07:23 UTC June 4th. We are actively monitoring and will provide a further update as more information becomes available.

  3. Identified

    We’re currently seeing elevated error rates and response times with some Cartes Bancaires payments due to an issuer-side degradation starting 07:23 UTC June 4th. We believe this outage is outside of Stripe's infrastructure. This is likely impacting a number of payment processors. We’re continuing to monitor and will post further updates.