Resolved incident

Elevated declines on Cartes Bancaires

Stripe · None · Started

Duration
9h 8m
Severity
None
Status
Resolved

Summary

None · Resolved

Between 07:23 UTC on June 4th and 13:51 UTC on June 5th, we saw elevated error rates and response times with some Cartes Bancaires payments. This is now resolved.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Identified

    Stripe

    We’re currently seeing elevated error rates and response times with some Cartes Bancaires payments due to an issuer-side degradation starting 07:23 UTC June 4th. We believe this outage is outside of Stripe's infrastructure. This is likely impacting a number of payment processors. We’re continuing to monitor and will post further updates.

  2. Identified

    Stripe

    We are continuing to see elevated error rates and response times with some Cartes Bancaires payments due to an issuer-side degradation starting 07:23 UTC June 4th. We are actively monitoring and will provide a further update as more information becomes available.

  3. Resolved

    Stripe

    Between 07:23 UTC on June 4th and 13:51 UTC on June 5th, we saw elevated error rates and response times with some Cartes Bancaires payments. This is now resolved.