Past incident
Elevated Issuing errors from 17:13 - 20:41 UTC
Stripe · Minor · Started
- Duration
- Unavailable
- Severity
- Minor
- Status
- No longer listed as active
Summary
Minor · No longer listed as active
From 17:15 - 20:41 UTC, Stripe Issuing cards that were created or updated between 17:15–17:54 UTC experienced elevated error rates for API requests. The majority of errors subsided by 19:32 UTC, with full resolution occurring at 20:41 UTC. We have corrected the affected card data, and this issue is now resolved.
Event timeline
How this incident unfolded, from the official status page.
Investigating
Stripe
We’re currently investigating elevated API errors beginning at 17:13 UTC. We’ll post an update soon.
Identified
Stripe
We’re currently seeing elevated errors related to newly created Issuing cards beginning at 17:13 UTC. We’ve identified the cause, and are working on a fix.
Identified
Stripe
Beginning at 17:13 UTC, we are experiencing elevated error rates for API requests involving Issuing cards that were created or updated between 17:13–17:54 UTC. We are currently working to correct the affected card data, and will update you soon.
Identified
Stripe
From 17:15 - 20:41 UTC, Stripe Issuing cards that were created or updated between 17:15–17:54 UTC experienced elevated error rates for API requests. The majority of errors subsided by 19:32 UTC, with full resolution occurring at 20:41 UTC. We have corrected the affected card data, and this issue is now resolved.